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Apogee Blog

Meet the newest members of #TeamApogee! Summer 2018

Posted on August 06, 2018

At the beginning of the year, we started the tradition of introducing our newest members of #TeamApogee. This quarter, we've continued to grow! Here's a glimpse of the talented individuals who've recently joined the Apogee family.

Help us welcome Toronto-based Oxanne, and Pittsburgh-based Abby, Craig, Cody, Victoria, and Colin!

 

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Tagged: Managed Services Provider, Apogee News, #TeamApogee

The Do's and Don'ts of Ransomware

Posted on August 02, 2018

If you do not already know what ransomware is, you have been lucky. For a more detailed explanation, see our blog from last year, but here is a brief overview of the digital epidemic:

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Tagged: technology, IT strategy, IT Security, Security, Quick Tips

Introducing SmileBack - An Enhanced Customer Satisfaction Survey Tool

Posted on July 30, 2018

Apogee is focused on bringing our clients the ultimate customer experience.  Therefore, effective 08/01/2018, we added an enhanced customer satisfaction survey tool with the purpose of increasing customer feedback through a simplified, one-click solution.

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The Importance of F2F in B2B

Posted on July 30, 2018

With the development of remote service, it is easy to neglect interpersonal relationships with our clients. Convenience has gotten in the way of building proper partnerships. We are becoming a more proactive company - investing more time and care in our professional engagement. We are coming to visit our clients in their offices more routinely to develop face-to-face (F2F) relationships. We want you to see our passion in person.

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Tagged: leadership, #TeamApogee, Managed Services Provider

Quick Fixes - How to Complete Common IT Tasks

Posted on July 26, 2018

We love serving our clients from our Help Desk. But, the good news for you is that many tickets can be solved without a Computer Science degree! Here are some of the common issues that come across our desk that you can fix yourself.

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Tagged: technology, pc tips, Help Desk, Quick Tips

Apogee Educational Leadership Event Takes Route in Pittsburgh

Posted on July 19, 2018

As Apogee navigates the sea of change, it understands that leadership is at the root of all
successful transformations.

Apogee's Managing Director Paul Cronin is a certified Leadership Challenge Workshop instructor. Over the course of his career, Paul has delivered the workshop to leaders in all capacities who aspire to learn and grow personally and professionally. The workshop is a two-day-long training designed to demonstrate teamwork, cooperation, problem solving, and of course, leadership skills that a successful business possesses. 

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Tagged: future, #TeamApogee, Apogee News, leadership

The Artificial Intelligence (AI) Uprising

Posted on July 12, 2018

Tech entrepreneur and public figure Elon Musk has made headlines recently for warning the world about the apocalypse. He believes artificial intelligence (AI) is the imminent downfall of humanity, so he co-founded a non-profit to research AI and keep it from taking over the planet.

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Tagged: IT News, ai, artificial intelligence, technology, future

10 Windows 10 Tips

Posted on July 05, 2018

Microsoft released a Windows 10 update in April 2018. With it came plenty of useful tools to maximize your PC experience. Here are our top 10 tips to get the most out of Windows 10.

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Tagged: Help Desk, windows 10, microsoft, pc tips

Apogee Ranked Among Top 100 Managed Services Providers in the World

Posted on June 29, 2018

Pittsburgh IT Services Provider Breaks into the top 20% of the 2018 MSP 501 Worldwide list

Apogee IT Services has been highly ranked on Channel Future's 2018 MSP 501 Worldwide Company Rankings, the largest and most comprehensive ranking of managed services providers worldwide. The competitive MSP 501 represents the most forward-thinking MSPs, including those from Europe, Asia, South America and beyond.

 

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Tagged: Apogee News, Awards and Accolades, MSP 501

Myth or Fact: the Cloud

Posted on June 27, 2018

We hear about the Cloud often. Companies market their cloud storage as an infinite, invisible space that can be accessed from anywhere. Apogee is one such company. But let's break down what is myth and what is fact about this emerging technology.


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Tagged: #TeamApogee, Hosted Services, IT Security, cloud, data storage