If you’re a small or medium-sized business, you probably know technology is the key to business success. In fact, several household brands transformed their companies by becoming technology companies that sold a product. (Domino’s Pizza, anyone?)
But you’re probably wondering HOW you can do that, or maybe you even think your IT is doing just fine. You don’t need to make drastic changes. Your break-fix vendor comes around once in awhile when something breaks, you have anti-virus software running, you back up your files on an external drive once a week, and your computer seems to be running status quo.
Regardless of the state of your IT – and whether it’s really doing ‘just fine’ or not – it’s critical to evaluate your technology on a regular basis. Similar to a health check or a test, you need to review your IT strategy at a high level from top to bottom to make sure it’s really supporting your overall business objectives.
Components to review include:
- Overall IT setup and support, whether in-house or with a managed services provider
- Occasional or frequent network issues and any impact to staff productivity, customer satisfaction, and revenue
- Proactive initiatives – monitoring & alerting, tracking all devices and their condition
- IT security – ensuring multiple forms of protection, backup and disaster recovery, employee training; issues at any level
- Any high-impact events such as network downtime, a lengthy outage, natural disaster, etc.
- Relationship with current IT support – are they responsive? Issues resolved quickly and efficiently? Are you happy with them?
- Best practices / emerging technologies and adoption – when it’s worth it, IT budgeting for upgrades, etc.
- Licenses and renewals – are they up-to-date and being tracked correctly? Do you know? How and where are they tracked?
- Will your current IT setup sustain your business growth for the next 5 years?
A quick way to evaluate the state of your technology is to Grade Your IT with our quick, 10-question quiz.
If your IT is doing great, we’ll tell you! If it’s not, we’ll give you next steps based on your responses. (That's the HOW we were talking about earlier.)
If it’s a ticking time bomb, we’ll reach out immediately and get you in touch with an experienced technology team that has served 375+ clients over a dozen industries.