The manufacturing sector has experienced steady improvement over recent years. In particular, mid-sized manufacturers have seen solid growth. But challenges like increasing competition, globalization, rising costs and talent shortages have increased business complexity for manufacturers.

Technologies for forecasting demand, managing inventory and improving finish goods
quality have helped mid-sized manufacturers be more competitive and grow their businesses. As manufacturers rely more on technology, they sometimes experience problems that diminish the benefits, such as:

• Network downtime or a slow network
• Lack of time to manage their IT internally
• How to identify and transition aging technology to maximize productivity

At Apogee IT Services, we pride ourselves on delivering proactive, reliable IT that just works. Combined with our best-in-class standards, national and international recognition, meticulous approach, and an experienced team available to you around the clock, and you’ve got the ideal local choice for your IT. We call it our secret sauce, but to us it’s just how we do IT.

Proactive IT Management/IT Roadmapping

Poor IT planning will likely result in the loss of productivity. While other service providers tend to address poorly planned IT with even more IT, we use a thoughtful design approach coupled with the experience of a managed services provider to create a clean, user-friendly infrastructure. Often using the equipment you already have in place, we aim to make your job easier, freeing up time for you to focus on the core of your business.

24/7 Help Desk

The last thing your company needs is for production to be derailed by technological failure. Our seasoned help desk techs located in Pittsburgh, Boston, and Toronto are available 24/7 to help you through any issue no matter the magnitude. We are staffed with real people to resolve your issues as soon as they arise.

Network Monitoring

We've designed a network monitoring system that enables our staff to easily extract, review, and manage critical system information. Our notification system alerts us of any unusual behavior so we are able to tackle any issues that may arise before they become a disruptive problem for your business.

Data Backup/Recovery

The key to securing your data is knowing the in’s and out’s of your security profile. We take the time to understand your needs so that we can put the proper layers of protection into place. Even with the most secure system in place, a backup and recovery strategy is still a necessity. Our highly reliable, highly redundant backup strategy includes two independent local backups and one offsite backup.