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Desktop & Device Support: Issue Resolution

Help Desk Support

Your business revolves around the technology you use, and when something goes wrong, it can derail an entire project. Your employees are frustrated and searching for answers as precious time is being wasted.

With Apogee IT Services and our experienced Help Desk in Toronto, you can avoid this disaster.

Whether something’s gone wrong with an employee’s PC or you need a quick fix for a minor glitch, our focus is getting you on the phone with a real person as soon as possible. We use phone and email communication, depending on our customer’s preferences, to resolve any problems that arise.

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Here are just a few common tickets we receive every day:

  • Password changes
  • Moves, adds, and changes
  • Changes to settings
  • Malware remediation
  • And more

Most importantly, our Help Desk is fully staffed with talented technicians with the technical and procedural training required to resolve your issue. We're available from 6am-7pm, and there is always a qualified person available to take your call 24/7.

More on our IT Help Desk  Click Here

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