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Apogee Blog

Does Your Business Have "Certainty?"

Posted on October 12, 2018


What is “Certainty?”

From a security standpoint, it is a simple question:

“How certain are you that your organization won’t become
the next security-breach story?”

More than 38 percent of business leaders said they weren’t certain, but they should understand that everything going in or out of their technology-enabled business network is a target for intruders.

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Tagged: Managed Services Provider, IT Security, Multi-Layer Security, Security

My Journey as an Apogee Intern

Posted on October 05, 2018

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Written by Twilla King, Senior at Robert Morris University

During my first semester of college at Robert Morris University, I sat through 42 hours’ worth of technology lessons as a university requirement with no desire to ever look back. I was finally done with the STEM world—or so I thought. I was first introduced to STEM when I attended my first engineering summer camp at the age of 6, and even graduated from a STEM high school with a concentration in engineering. Yet, I knew I would never pursue a career in the STEM field, as my passions were always revolved around governmental affairs. So, it is a surprise to many - myself included -  that I would find myself interning with an IT services provider.

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Financial Services: Managing Banking and Wealth Management Systems Around the Clock

Posted on September 14, 2018

Business efficiency is top of mind for any company, and it's particularly essential to financial services. One key to keeping a banking or wealth management business competitive is to stay ahead of the the financial services technology curve. 

Implementing that technology -- and finding the time to manage it -- can be tricky, though.

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Tagged: Security, Financial Services, Banking, Wealth Management

8 Questions to Ask Your Managed Service Provider

Posted on September 04, 2018

Choosing to use a managed service provider offers a wide range of benefits for businesses small and large. The world of technology never stays idle, as new trends continue to emerge. IT providers can help your business keep up with the latest advances in technology, while also giving your organization a competitive advantage. By working with an MSP, you can focus on your day-to-day work, without being bogged down with managing your own tech.

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Tagged: Managed Services Provider

New Collar: An Evolving Labor Market

Posted on August 16, 2018

As CompTIA reported in its 2018 IT Industry Outlook, there is an emerging idea in the tech work force: 'new collar' jobs.

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Tagged: leadership, future, technology, IT News

Meet the newest members of #TeamApogee! Summer 2018

Posted on August 06, 2018

At the beginning of the year, we started the tradition of introducing our newest members of #TeamApogee. This quarter, we've continued to grow! Here's a glimpse of the talented individuals who've recently joined the Apogee family.

Help us welcome Toronto-based Oxanne, and Pittsburgh-based Abby, Craig, Cody, Victoria, and Colin!

 

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Tagged: Managed Services Provider, Apogee News, #TeamApogee

The Do's and Don'ts of Ransomware

Posted on August 02, 2018

If you do not already know what ransomware is, you have been lucky. For a more detailed explanation, see our blog from last year, but here is a brief overview of the digital epidemic:

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Tagged: technology, IT strategy, IT Security, Security, Quick Tips

Introducing SmileBack - An Enhanced Customer Satisfaction Survey Tool

Posted on July 30, 2018

Apogee is focused on bringing our clients the ultimate customer experience.  Therefore, effective 08/01/2018, we added an enhanced customer satisfaction survey tool with the purpose of increasing customer feedback through a simplified, one-click solution.

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The Importance of F2F in B2B

Posted on July 30, 2018

With the development of remote service, it is easy to neglect interpersonal relationships with our clients. Convenience has gotten in the way of building proper partnerships. We are becoming a more proactive company - investing more time and care in our professional engagement. We are coming to visit our clients in their offices more routinely to develop face-to-face (F2F) relationships. We want you to see our passion in person.

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Tagged: leadership, #TeamApogee, Managed Services Provider

Quick Fixes - How to Complete Common IT Tasks

Posted on July 26, 2018

We love serving our clients from our Help Desk. But, the good news for you is that many tickets can be solved without a Computer Science degree! Here are some of the common issues that come across our desk that you can fix yourself.

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Tagged: technology, pc tips, Help Desk, Quick Tips