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Proactive Network Monitoring

Real-Time Network Monitoring

Apogee IT Services proactively monitors critical system information. We've designed a network monitoring system that enables our staff to easily extract, review, and manage critical system information.

We're also automatically notified of any system anomalies, so we’re able to address any issues that arise before they become a disruptive problem. The result? We dramatically reduce system disruptions and onsite IT support costs, and improve system performance.

 


IT Backup Report Monitoring

Data backup is our most important disaster recovery precaution. We receive system backup reports daily and automatically sort them to immediately identify problems. We then manually review each client’s successful backup reports once per week to ensure that they are complete and notification has not stopped.

As part of our Static System Statistics & Checklist we run a test restore and verify backup tape rotation.

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Automated Anti-Virus and Performance Maintenance

We design our computer systems to remotely monitor daily automatic maintenance tasks such as daily anti-virus scans, disk defragmentation, and disk clean-ups. These procedures run daily and ensure that your computer systems are running at optimum performance.

 


Network Support Automation System

Automating routine manual tasks is the key to keeping a finely tuned and secure computer network. You can't ignore computer security or performance maintenance, but you also don't want to employ technical staff to manually perform it on a regular basis either.

Below we’ve listed some of the current features of this program. We continually develop tools and processes to provide the best technical result as efficiently as possible.

  • Fully automated, recurring, and complete hardware inventory and software inventory and audits
  • Fully automated patch management software
  • Fully automated and scheduled software deployment and system management
  • Easy, powerful, and comprehensive scripting for system management and software deployment
  • LAN discovery
  • System monitoring and alerts
  • Secure remote control
  • Comprehensive, integrated management reporting

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