What Are Managed Services? 

According to MSPAlliance, Managed Services are defined as follows:

Managed Services is the proactive management of an IT asset or object,  by a third party typically known as an MSP, on behalf of a customer. The operative distinction that sets apart an MSP is the proactive delivery of their service compared to reactive IT services, which have been around for decades.

At Apogee, we use the phrase “IT management as a service.”

IT is a critical component of your operations. Without properly designed, implemented, and functioning IT, you won’t get the most out of your team and infrastructure.

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Finding The Right Managed Service Provider (MSP)

A company that offers Managed Services is an MSP or Managed Service Provider.  Apogee IT Services is an MSP based in Toronto providing IT services in the US and Canada. 

Some IT companies offer managed services alongside other stand-alone services such as web hosting, or break-fix support.  For us, managed services are our bread and butter. It’s about providing the end results of what companies want: keeping your systems stable and trouble-free. We ensure this trouble-free environment with our core values.

 

What are TRUE Managed Services?

It is more than just a set of services.  It is a methodology on how to approach IT management and to be an extension of that client’s business rather than just a third-party vendor. 

Many MSPs do not view their clients holistically.  Instead, they offer remote monitoring, reactive support, and an outsourced Help Desk. That isn’t managed services, it is break-fix IT on a payment schedule. 

Providing authentic managed services means you look at the entire business and manage the network and IT infrastructure in a comprehensive way.

Are Managed Services Right for My Business?

If you’re here asking that question, chances are the answer is yes.  Let us help you evaluate if you need managed services and if Apogee IT Services is the right fit MSP for your business.

Contact Us Today:  416.398.7855